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Freezely Support

Track Your Freezer Inventory

About Freezely

Never forget what's in your freezer again! Freezely helps you organize, track, and manage all your frozen items in one simple app.

📦 Organization

Organize items by custom compartments with icons. Track package numbers for easy finding.

⏰ Expiry Tracking

Set expiry dates and get alerted when items are expiring soon. Reduce food waste!

👨‍👩‍👧 Family Sharing

Share your freezer with family or roommates. Real-time sync across all devices.

📊 Activity History

Track who added, updated, or removed items with complete activity logs.

Need Help?

Contact us for support, feedback, or feature requests

nicolajhansen97@gmail.com

Frequently Asked Questions

How do I share my freezer with family members?

1. Tap the "Family Sharing" card on the home screen
2. Create a new household or join an existing one
3. Invite members by entering their email address
4. They'll receive an invitation to accept

What are Package Numbers?

Package numbers are unique identifiers you can write on your freezer packages (e.g., 1, 2, 3). This helps you quickly find specific items in your freezer. Each number can only be used once until that item is removed.

How do Compartments work?

Compartments let you organize your freezer by sections like drawers, shelves, or doors. You can create custom compartments with icons that match your actual freezer layout. Go to "Manage Compartments" to set them up.

Can I use Freezely offline?

Freezely requires an internet connection to sync your data across devices and share with household members. However, the app will work locally and sync when you reconnect.

How do I delete my account?

Currently, you need to contact support to delete your account. We're working on adding an in-app account deletion feature. Email us at nicolajhansen97@gmail.com to request account deletion.

Is my data secure?

Yes! Your data is encrypted in transit and stored securely using Supabase. We use row-level security to ensure you can only access your own data. Read our Privacy Policy for more details.

What expiry date format does Freezely use?

Freezely displays dates in DD-MM-YYYY format (e.g., 25-12-2026). You can select dates using the built-in date picker when adding or editing items.

How do I edit an existing item?

Tap on any item in your inventory, then tap the "Edit" button. You can change the name, quantity, expiry date, compartment, package number, and notes.

Report a Bug

Found a bug? We want to fix it! Please email us with:

Send bug reports to: nicolajhansen97@gmail.com

Feature Requests

Have an idea to make Freezely better? We'd love to hear it! Send your suggestions to nicolajhansen97@gmail.com

Version Information

Current Version: 1.0.0
Last Updated: February 2026

Links

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